Frequently Asked Questions (FAQ)

What is your return policy?
See our website for our comprehensive return policy.

What is your warranty?
Please see our website for our comprehensive Warranty policy.

What payment methods do you take?
We take Credit Card (Visa, Master and Discovery), Paypal and Google Checkout. Check is acceptable with prior arrangement.

Where do you ship to?
We ship free to continental US 48 states. If other region/country, please contact our office to request shipping information.

How do I cancel my order?
1) Orders can be canceled only if the order has not yet been shipped.
2) There will be a 3% order cancellation fee on all orders paid for by credit card to cover the credit card processing fees.
3) Orders can be canceled by emailing us at info@MyLuxuryKitchenandBath.com or calling toll free at 1-888-552-6658.

How can we sell this for below the MSRP?
1) We sale factory-direct, cut down the middle process cost.
2) We minimize the cost of all aspects of the process and share the savings with the customer.

How do I care my Copper Sink?
Copper sink requires very little maintenance. To clean... use a soft, non-abrasive cloth, mild soap, warm water and gently wipe the interior and exterior of your copper sink or bathtub.  Rinse thoroughly with clean water and wipe your sink or tub dry with a clean soft cloth.  Please read our article about "Caring for your copper sink and tub" and visit our Knowledge Center for Copper Sink and Tub.

Are your stone sinks weight and color the same as shown in the pictures?
No. Due to the natural of the stone, the actual weight and color of the stone sinks might vary from that shown in the picture. That's because no two stones are the same, we are providing unique product to meet our customer's meet.

Should you have any questions, please contact info@MyLuxuryKitchenandBath.com